Terms of service

These terms apply to all services booked on this website from ELEVATE CONSTRUCTION SDN. BHD. (SSM Co. No. 202601020541 (1682638-U)), "we" or "us". By booking a service you agree to these terms.

1. Our services

We provide advisory services ancillary to building construction, interior and exterior renovation, and M&E and electrical wiring works, as described on each service page: site assessments and surveys, quotations and cost estimates, and works planning.

2. What our services do not include

Our services are advisory services ancillary to construction, renovation and M&E works. We do not provide design services by an architect registered with LAM or a professional engineer registered with BEM, we do not provide drawings for submission to authorities for approval, and we do not accept legal responsibility for engineering design.

Our services are also not quantity surveying services by a registered quantity surveyor, and not statutory electrical inspection, testing or certification. Any construction, renovation or M&E works are subject to a separate agreement with the contractor you choose.

3. Booking and payment

A booking is accepted when your payment is confirmed. Fees are listed in USD and charged in MYR as described on our Pricing page. Payment is processed by Razorpay Curlec by card, FPX online banking or e-wallet; we do not store your card details. We issue an invoice for every paid booking.

4. Your responsibilities

Please give us accurate information about your project, provide safe access to the site at the agreed time, and share any existing drawings or documents you have. Our advice depends on the information you provide.

5. Estimates and quotations

Cost estimates and quotations are based on the information available and market prices at the time they are prepared. They are for your budgeting and decision-making and are not a guarantee of the prices a contractor will charge.

6. Delivery, cancellation and refunds

See our Service delivery policy and Cancellation & refund policy.

7. Liability

To the extent permitted by law, our total liability for any booking is limited to the fee paid for that booking. We are not responsible for works carried out, or decisions made, by you or by third parties.

8. Confidentiality

We keep the information and documents you share about your project confidential and use them only to deliver your service.

9. Governing law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute.

10. Contact

sec@imapartners.com.my · +60 11-1084 1223 · No. 15, Jalan SILC 1/10, Kawasan Perindustrian SILC, 81550 Gelang Patah, Johor, Malaysia